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If you have any questions please fill out the form below, select a topic, and indicate whether you would like us to contact you by phone or e-mail. For specific questions, include your account number or service address. Please allow two business days for either a phone or e-mail response.

Public records requests: We maintain many records used in our administration and operation. The records and the ability to access them are a means to provide trust between the public and our agency. View our public records request form and related policies


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McMonagle Administration Building
3900 Euclid Avenue
Cleveland, Ohio 44115
(216) 881-6600
Customer Service: (216) 881-8247
Business hours: Mon-Fri 8:00 a.m.-5:00 p.m.

* Building hours: 8:00 a.m. to 4:00 p.m. Monday, Tuesday, Friday
Until 4:30 p.m. Wednesday, Thursday


* NOTICE
: In our COVID-19 response efforts, we are limiting access to our administration building at this time. You can still reach us at our main number and our team will return your call.

Easterly Wastewater Treatment Plant
14021 Lake Shore Boulevard
Cleveland, Ohio 44110
(216) 531-4892

Environmental and Maintenance Services Center
4747 E. 49th Street
Cuyahoga Heights, Ohio 44125
(216) 641-6000

Southerly Wastewater Treatment Center
6000 Canal Road
Cuyahoga Heights, Ohio 44125
(216) 641-3200

Westerly Wastewater Treatment Center
5800 Cleveland Memorial Shoreway
Cleveland, Ohio 44102
(216) 961-2187

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