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Assistant superintendent Dan Smith speaks to a group of Sewer District summer students and co-ops from a point high atop a trickling filter at the Westerly plant in Cleveland. Think of it as a water-cycle/career-prep roadtrip. The Sewer District calls it success@work. The District recently dedicated a day to providing its summer students with insight ...

Our monthly email blast—environotes—has been around for several years in several forms. First, it was a limited distribution print newsletter, then an email newsletter, and now a collection of the month’s social-media highlights from your Sewer District. At one time, we focused on public-officials news, then shifted to Sewer District accomplishments, and most recently widened ...

Less scrolling, less searching, more sharing. That was the goal behind our recent neorsd.org homepage makeover, an in-house project to simplify our homepage content, better categorize our most popular pages, and promote the social resources our customers have come to appreciate. Customers and vendors are the site’s most frequent visitors, and some of the most ...

Hey, we get it. With so many sources of news, entertainment, sports, and services in your Twitter stream, Friends, and favorite Channels, one more from your local sewer utility seems unnecessary. But we’re here when you need us. This morning, our @neorsd Twitter stream came across two accounts making very similar Sewer District statements, prompted ...

Hundreds of residents assembled at the Middleburg Heights Community Center last night for the fifth of six public meetings to present the Sewer District’s proposed 2012-2016 rate schedule. A 15-minute presentation was followed by more than one hour of questions from the audience, many regarding Federal funding, our proposed Stormwater Management Program, Project Clean Lake, ...

The first of six public meetings to present the Sewer District’s proposed 2012-2016 rate schedule drew about 25 guests at Maple Heights Library last night. The presentation included an overview of the proposed rate changes, including a new affordability program and fee structure that address common ratepayer concerns. Read our Twitter thread (after the jump) ...

The Sewer District has two Twitter accounts, this blog, a YouTube channel, and is building a Facebook presence as well to better communicate with customers. As customers, Northeast Ohioans, or otherwise interested citizens, does a utility or service provider like us need a robust social-media presence? Do you follow, share, “Like” or RT posts from ...

When it comes to wastewater and stormwater, “Where does it go?” is a common question, as is “What are my sewer bills paying for?” On August 7, we hoped to address both of those questions with an Open House at our Easterly Wastewater Treatment Plant in Cleveland. Hundreds of residents, employees, and their families attended, ...