We’re making improvements to serve you better.
As of February 1, 2024, customers seeking crisis assistance or rate-reduction on their sewer or stormwater bills can now complete a streamlined application directly on our website.
Learn more about all of the latest improvements to our cost-saving programs.
Effective February 1, the Northeast Ohio Regional Sewer District now manages its Rate Reduction Program (formerly known as the Affordability Program) and Crisis Assistance Program in-house. Previously, these programs were managed by CHN Housing Partners. CHN continues to manage the Water and Sewer Plumbing Assistance Program.