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Mission, Vision, Values & Responsibilities


Our mission

Provide progressive regional management of sewage and stormwater that protects the environment and serves our community.


Our vision

Be the environmental leader in enhancing quality of life in the region and protecting its water resources.


Our values

Ethics, Honesty, and Transparency:

Maintain the highest standards with our customers, our business partners, and each other.

Environmental stewardship:

Initiate and maintain effective practices of environmental sustainability through a commitment to a better tomorrow, a healthy environment, and strong communities.

Customer Focus:

Collaborate effectively with internal and external customers when considering decisions, policies, and programs.

Balanced and Informed Decision Making:

Formulate quality decisions based on objective metrics, analysis of our systems, customer needs, safe practices, and organizational goals, ideas, and perspectives.

Progressive Culture:

Facilitate positive changes and innovation that benefit the organization, our industry, and the region while fostering a learning environment and an engaged workforce.

Equity:

Ensure that diversity, equity, and inclusion principles, policies, and practices are embedded into our work at all levels of the organization.

Accountability:

Accept responsibility, account for one’s action, and deliver on individual and collective commitments.

Respect:

Demonstrate high regard, value, and consideration for self, others, community, and the environment.


Our responsibilities

Our 2022-2024 Strategic Plan identifies key areas and priorities for us. For a more generalized overview, see our work at a glance.