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Northeast Ohio Regional Sewer District customers billed by Cleveland Water will receive a bill insert this quarter offering a reminder of the upcoming rate changes, cost-saving opportunities, and Regional Stormwater Management Program news. A copy of the insert content is featured below. RELATED NEWS: RATES: Trustees set rates for...

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Since being authorized last September, the Sewer District has been preparing for a July 2016 restart of assessing regional stormwater management program fees.  An informational postcard will be mailed to customers this summer to remind them of the upcoming charges, explain how the fee is assessed and spent, and...

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Call volumes to our Customer Service department are higher this week as residents are applying for and requesting details about the Sewer District’s expanded cost-saving programs. Last Thursday, the Sewer District began mailing its letter to customers explaining the 2012 rate schedule and new program offerings, and residents began...

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Yesterday, our Customer Service department launched its new online application for the summer sprinkling rate-saving program. View the form. The Sewer District has offered the summer sprinkling program since 1993 to benefit residential customers and, until now, only application cards have been use to process requests. The new online...

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