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RATES: New 2014 rates go into effect January 1, four ways to save

Our 2014 rate schedule goes into effect January 1, and there are four cost-saving programs available for qualifying customers.

The 2014 base charge is $6.60 per bill. Cleveland residents pay $62.15 per MCF ($37.75 for Homestead or Affordability Program customers), and suburban customers pay $64.55 per MCF ($38.95 for Homestead or Affordability Program customers). One MCF is 1,000 cubic feet of water consumption, equal to 7,480 gallons. Rates are charged based on actual consumption. See the full 2014-2016 rate schedule.

The 2012-2016 rates are based on maintenance and operation needs, but also account for major infrastructure investments like Project Clean Lake, a 25-year $3 billion plan to reduce pollution in Lake Erie by about 4 billion gallons a year by 2035.

We do offer four cost-saving programs that can help eligible customers pay a reduced rate: Homestead, Wastewater Affordability, Summer Sprinkling, and Crisis Assistance. All of these are briefly referenced below and detailed at