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Need help paying utility bills? COVID-19 relief available for limited time 

Customers whose finances have been impacted by COVID-19 may qualify for assistance with bills including sewer, stormwater and water.

Cuyahoga County CARES Funding through CHN Housing Partners

Money provided by Cuyahoga County is available to residents affected by COVID-19 who need assistance with utility bills, including sewer, stormwater and water. Eligibility criteria include being at or below 120 percent of median household income and have been affected by COVID-19, including through income loss. Past due bills must have occurred after March 1. Applications must be approved by  December 31, 2020. Details available at and the direct assistance is also available here.

If you are a renter in need of assistance, visit or call 833-377-7386 (RENT).

CEOGC Funding for Cuyahoga County Residents

Additional funds are available through the Council for Economic Opportunities in Greater Cleveland (CEOGC) to Cuyahoga County residents who are at or below 200% of the Federal Poverty Level. Residents struggling to pay bills, including sewer, stormwater, and water are encouraged to apply. Applications must be approved by December 31, 2020.  To apply or learn more, please visit or call 216-370-3480.

Residents in Lake, Lorain and Summit Counties are encouraged to contact:

Lake County
Lifeline Inc

Lorain County
Lorain County Community Action Agency’s Home Energy Assistance Program

Summit County
Summit County Community Action Agency

The Northeast Ohio Regional Sewer District also offers various discount programs for sewer and stormwater bills. Apply or learn more at or call  at 216-881-8247.