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On January 1, 2012, the Northeast Ohio Regional Sewer District’s rates and billing structure is changing. Here is a summary to help you better understand the changes. No more minimum charge Before 2012, users were charged a for 1,000 cubic feet of water (1 MCF, or 7,480 gallons) of...

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Call volumes to our Customer Service department are higher this week as residents are applying for and requesting details about the Sewer District’s expanded cost-saving programs. Last Thursday, the Sewer District began mailing its letter to customers explaining the 2012 rate schedule and new program offerings, and residents began...

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Tomorrow night’s rate-information meeting will begin at 7:00 p.m. at the Maple Heights library. We will present the Sewer District’s proposed 2012 rate schedule and new affordability program, and take applications for our Homestead and Summer Sprinkling programs. We will post the rate proposal and presentation at neorsd.org/rates tomorrow...

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The Sewer District’s 2011 rates, which take effect January 1, are the final phase of a multiple-year rate program approved by Trustees in 2008. A 2012-2016 rate study is nearing completion which will offer recommendations for rate adjustments and affordability programs early next year. Rate calculations are based on...

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