Posted by Jared Shepherd So we have survived the predictions of the apocalypse, but that doesn’t mean there aren’t important endings and beginnings to talk about. Here are just a few of our more-certain 2013 predictions as we take a moment to prophesy: Stormwater program will begin, problems will continue being addressed As...
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How are we keeping our Great Lake great and controlling costs? We take our customers’ investment in our work very seriously. Clean water protects the health and safety of all the citizens in our region, and we are proud of the work we do. But we understand customers want...
Read More Posted by Jared Shepherd On January 1, 2012, the Northeast Ohio Regional Sewer District’s rates and billing structure is changing. Here is a summary to help you better understand the changes. No more minimum charge Before 2012, users were charged a for 1,000 cubic feet of water (1 MCF, or 7,480 gallons) of...
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Our Ask Us! page recently received the following email from a customer who spends several months a year out west: I spend the winter in Arizona. I shut my water off but I still have sewer charges. Is there any way of avoiding these charges since i’m not using...
Read More Posted by Jared Shepherd Call volumes to our Customer Service department are higher this week as residents are applying for and requesting details about the Sewer District’s expanded cost-saving programs. Last Thursday, the Sewer District began mailing its letter to customers explaining the 2012 rate schedule and new program offerings, and residents began...
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Sewer bills are going up the first quarter of 2012, and all Northeast Ohio Regional Sewer District customers will receive a letter being mailed this week explaining the 2012 rate schedule and new cost-saving programs. Read the letter | Download the cost-saving programs brochure
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Yesterday, our Customer Service department launched its new online application for the summer sprinkling rate-saving program. View the form. The Sewer District has offered the summer sprinkling program since 1993 to benefit residential customers and, until now, only application cards have been use to process requests. The new online...
Read More Posted by Jared Shepherd Today, Trustees of the Northeast Ohio Regional Sewer District voted to accept the recommendation to increase sewer rates effective January 1, 2012 through December 31, 2016. The dissenting votes were Parma Mayor Dean DePiero and Middleburg Heights Mayor Gary Starr. Sewer District bills are based on water consumption of...
Read More Posted by Jared Shepherd During April and May, six public meetings provided customers opportunities to hear and react to the Sewer District’s proposed 2012-2016 rate schedule and new affordability program. More than 490 residents attended, and a summary report will be provided to District Trustees this week. The report summarizes the attendance figures,...
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Hundreds of residents assembled at the Middleburg Heights Community Center last night for the fifth of six public meetings to present the Sewer District’s proposed 2012-2016 rate schedule. A 15-minute presentation was followed by more than one hour of questions from the audience, many regarding Federal funding, our proposed...
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