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I have a sewer backup. Who do I contact?
Reduced sewer rate for senior citizens?
Why am I billed for sewer when filling a pool?
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Public Officials
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Member Community Infrastructure Program (MCIP)
Government Affairs Bulletin archives
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CSO Alerts: Map and status of outfalls
Beaches and water quality
Request a Tour or Speaker
Clean Water Fest | September 19, 2026
Stormwater
Regional Stormwater Management
Program
Understanding Watersheds
Featured projects
Doan Brook Restoration Near Horseshoe Lake
Upper Ridgewood Basin
Chippewa Creek Flood Reduction at Echo Lane Project
Veterans Basin Improvements Project in Parma
Hemlock Creek Stream Restoration in Seven Hills
Lower Shaker Lake Project
Flood Reduction at Riverview Road in Brecksville
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Apply for a Stormwater Fee Credit
Funding opportunities
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Menu
About Us
What We Do
At a glance
Wastewater Treatment
Combined Sewer Overflow (CSO) control
Conveyance: The Sewer System
Industrial Waste Control
Regional Stormwater Management Program
Environmental Services and Laboratory
Collection: Down the Drain
Engineering & Construction
Sustainability program
Service Area and Facilities
Member communities
Easterly Wastewater Treatment Plant
Southerly Wastewater Treatment Center
Westerly Wastewater Treatment Center
Environmental & Maintenance Services Center (EMSC)
GJM Administration Building
Trustees and Leadership
Board of Trustees
Board meeting minutes archive
Board meeting schedule
Leadership team
Reports and Finances
Investor Relations
2025 Budget Report
2024 Budget Report
2023 Budget Report
Annual Comprehensive Financial Report for 2024 and 2023
Maps and GIS resources
Request a Tour or Speaker
History
Mission, Vision, Values, and Responsibilities
Awards
Project Clean Lake
Westerly Storage Tunnel (WST)
Doan Valley Storage Tunnel (DVT)
Sustainability
Code of Regulations
Customer Relations
Got Questions? FAQ
Bill payments, account access?
How is my sewer bill calculated?
What is my stormwater fee?
I have a sewer backup. Who do I contact?
Reduced sewer rate for senior citizens?
Why am I billed for sewer when filling a pool?
See all FAQs
Billing, Rates & Account Information
Billing and Account Options
Wastewater Rates
Stormwater Fees
Cost-Saving Programs
Ways to Save On Your Bill
Homestead
Affordability
Crisis Assistance
Summer Sprinkling
NEW! Discount Calculator (Beta)
About Your Sewers: Common Problems and Responsibilities
Contact Us / Ask Us
Business
Doing business with us
Procurement
Register as a New Vendor / iSupplier Login
Bids and Proposals: Active, Closed, and Awarded
Business Opportunity Program: Get certified
GovDeals Surplus Items
Capital Improvement Plan
Stormwater Construction Program
Opportunity Corridor on-site stormwater management strategy report
Industrial Customers
Septic Hauler Permits
Environmental Services and Laboratory
All Industrial Programs
Industrial Pretreatment Program (IPP)
Mercury Program
Sewer Service Charge Based On Usage of the System (SSCBOUTS)
Surcharge
Temporary Discharge Permits
Non-Discharge / Non-User Status
Engineering & Construction
Plan Review
Community
Educational Resources
All Education Materials
Healthy Home
For Kids
Pitch Those Pills!
Pick Up Poop! Materials
Clean Water Works journal archive
Clean Water Works Podcast and TV archives
Curricula, Materials and Certified Educators
Cleveland STEP
Community Involvement
Good Neighbor Ambassadors
Community Relations sponsorship application
Media Partnerships and Ad Buys
Public Officials
Community Stormwater Resources
Community Cost-Share Program
Member Community Infrastructure Program (MCIP)
Government Affairs Bulletin archives
Alerts and Advisories
CSO Alerts: Map and status of outfalls
Beaches and water quality
Request a Tour or Speaker
Clean Water Fest | September 19, 2026
Stormwater
Regional Stormwater Management
Program
Understanding Watersheds
Featured projects
Doan Brook Restoration Near Horseshoe Lake
Upper Ridgewood Basin
Chippewa Creek Flood Reduction at Echo Lane Project
Veterans Basin Improvements Project in Parma
Hemlock Creek Stream Restoration in Seven Hills
Lower Shaker Lake Project
Flood Reduction at Riverview Road in Brecksville
Stormwater Fee Finder
Apply for a Stormwater Fee Credit
Funding opportunities
Plan Review
Green Infrastructure
Grant Program
Watershed Partner
Service Agreements
Green Infrastructure Policy
Rainfall Dashboard: Precipitation reports
Careers
View Open Positions
Benefits
Internship Programs
Blog
Menu
About Us
What We Do
At a glance
Wastewater Treatment
Combined Sewer Overflow (CSO) control
Conveyance: The Sewer System
Industrial Waste Control
Regional Stormwater Management Program
Environmental Services and Laboratory
Collection: Down the Drain
Engineering & Construction
Sustainability program
Service Area and Facilities
Member communities
Easterly Wastewater Treatment Plant
Southerly Wastewater Treatment Center
Westerly Wastewater Treatment Center
Environmental & Maintenance Services Center (EMSC)
GJM Administration Building
Trustees and Leadership
Board of Trustees
Board meeting minutes archive
Board meeting schedule
Leadership team
Reports and Finances
Investor Relations
2025 Budget Report
2024 Budget Report
2023 Budget Report
Annual Comprehensive Financial Report for 2024 and 2023
Maps and GIS resources
Request a Tour or Speaker
History
Mission, Vision, Values, and Responsibilities
Awards
Project Clean Lake
Westerly Storage Tunnel (WST)
Doan Valley Storage Tunnel (DVT)
Sustainability
Code of Regulations
Customer Relations
Got Questions? FAQ
Bill payments, account access?
How is my sewer bill calculated?
What is my stormwater fee?
I have a sewer backup. Who do I contact?
Reduced sewer rate for senior citizens?
Why am I billed for sewer when filling a pool?
See all FAQs
Billing, Rates & Account Information
Billing and Account Options
Wastewater Rates
Stormwater Fees
Cost-Saving Programs
Ways to Save On Your Bill
Homestead
Affordability
Crisis Assistance
Summer Sprinkling
NEW! Discount Calculator (Beta)
About Your Sewers: Common Problems and Responsibilities
Contact Us / Ask Us
Business
Doing business with us
Procurement
Register as a New Vendor / iSupplier Login
Bids and Proposals: Active, Closed, and Awarded
Business Opportunity Program: Get certified
GovDeals Surplus Items
Capital Improvement Plan
Stormwater Construction Program
Opportunity Corridor on-site stormwater management strategy report
Industrial Customers
Septic Hauler Permits
Environmental Services and Laboratory
All Industrial Programs
Industrial Pretreatment Program (IPP)
Mercury Program
Sewer Service Charge Based On Usage of the System (SSCBOUTS)
Surcharge
Temporary Discharge Permits
Non-Discharge / Non-User Status
Engineering & Construction
Plan Review
Community
Educational Resources
All Education Materials
Healthy Home
For Kids
Pitch Those Pills!
Pick Up Poop! Materials
Clean Water Works journal archive
Clean Water Works Podcast and TV archives
Curricula, Materials and Certified Educators
Cleveland STEP
Community Involvement
Good Neighbor Ambassadors
Community Relations sponsorship application
Media Partnerships and Ad Buys
Public Officials
Community Stormwater Resources
Community Cost-Share Program
Member Community Infrastructure Program (MCIP)
Government Affairs Bulletin archives
Alerts and Advisories
CSO Alerts: Map and status of outfalls
Beaches and water quality
Request a Tour or Speaker
Clean Water Fest | September 19, 2026
Stormwater
Regional Stormwater Management
Program
Understanding Watersheds
Featured projects
Doan Brook Restoration Near Horseshoe Lake
Upper Ridgewood Basin
Chippewa Creek Flood Reduction at Echo Lane Project
Veterans Basin Improvements Project in Parma
Hemlock Creek Stream Restoration in Seven Hills
Lower Shaker Lake Project
Flood Reduction at Riverview Road in Brecksville
Stormwater Fee Finder
Apply for a Stormwater Fee Credit
Funding opportunities
Plan Review
Green Infrastructure
Grant Program
Watershed Partner
Service Agreements
Green Infrastructure Policy
Rainfall Dashboard: Precipitation reports
Careers
View Open Positions
Benefits
Internship Programs
Blog
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