Posted by John Gonzalez In addition to social media and our Customer Service call center, we offer a mobile app to help you find what you need. Our @neorsd app features tips for homeowners, video clips and educational materials, push alerts for important customer news, and a quick contact link to reach our...
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Posted by Jared Shepherd Our neorsd.org homepage is being improved and streamlined to give customers what they need. Next month, we’ll launch a new and improved website that offers users a more personalized experience, cleaner landing pages, and better navigation to suit desktop and mobile devices. Key user groups—like our residential customers, vendors...
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Northeast Ohio Regional Sewer District customers billed by Cleveland Water will receive a bill insert this quarter offering a reminder of the upcoming rate changes, cost-saving opportunities, and Regional Stormwater Management Program news. A copy of the insert content is featured below. RELATED NEWS: RATES: Trustees set rates for...
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Construction underway at the Easterly Treatment Plant. Annual increase of 8.3%, average bill increases by about $4 per month beginning in 2017 Today, the Northeast Ohio Regional Sewer District’s Board of Trustees unanimously adopted the 2017 through 2021 rate schedule effective January 1, 2017. Beginning January 1, the Sewer...
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Over the next five years, the Northeast Ohio Regional Sewer District is making a huge investment in Greater Cleveland. Whether it’s tunnels, sewers, pump stations, stormwater solutions or green infrastructure, we are making improvements to keep our Great Lake great. To help our ratepayers understand what this investment means...
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The 2016 rates in blue take effect January 1, 2016. On January 1, 2016, our Cleveland sewer rate increases to $78.05 per MCF (1,000 cubic feet of water or 7,480 gallons) and suburban rates increase to $79.85 per MCF. See the full rate schedule. Reduced rates are available to...
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Since the September 15 Ohio Supreme Court ruling, we have already begun responding to common questions about the program restart, fees, credits, cost-sharing, and more. We revisited some of the questions that existed prior to the program’s suspension in 2013 and added a few we’ve started answering in recent...
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The Good Neighbor Program is all about connections, and Anthony takes them very seriously. The Good Neighbor Program and its ambassadors serve residents in communities affected by our large construction projects by providing employment opportunities and serving as a liaison between customers and project leaders. In this brief clip,...
Read More Posted by Jared Shepherd ![THANKFUL: For connections made in 2013, plans laid for 2014 [#h2olidays]](https://www.neorsd.org/wordpress/wp-content/uploads/2013/12/egreetings_holidays-510-280x200.png)
Thank you. Most of you who follow our blog, Facebook posts, tweets and videos know how much we enjoy interacting with and serving you in this digital realm. And we very much appreciate the engagement we’ve shared throughout 2013. When it comes to our work, this year has been...
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Our 2014 rate schedule goes into effect January 1, and there are four cost-saving programs available for qualifying customers. The 2014 base charge is $6.60 per bill. Cleveland residents pay $62.15 per MCF ($37.75 for Homestead or Affordability Program customers), and suburban customers pay $64.55 per MCF ($38.95 for...
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