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Our neorsd.org homepage is being improved and streamlined to give customers what they need. Next month, we’ll launch a new and improved website that offers users a more personalized experience, cleaner landing pages, and better navigation to suit desktop and mobile devices. Key user groups—like our residential customers, vendors...

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Northeast Ohio Regional Sewer District customers billed by Cleveland Water will receive a bill insert this quarter offering a reminder of the upcoming rate changes, cost-saving opportunities, and Regional Stormwater Management Program news. A copy of the insert content is featured below. RELATED NEWS: RATES: Trustees set rates for...

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Construction underway at the Easterly Treatment Plant. Annual increase of 8.3%, average bill increases by about $4 per month beginning in 2017 Today, the Northeast Ohio Regional Sewer District’s Board of Trustees unanimously adopted the 2017 through 2021 rate schedule effective January 1, 2017. Beginning January 1, the Sewer...

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Over the next five years, the Northeast Ohio Regional Sewer District is making a huge investment in Greater Cleveland. Whether it’s tunnels, sewers, pump stations, stormwater solutions or green infrastructure, we are making improvements to keep our Great Lake great. To help our ratepayers understand what this investment means...

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Since the September 15 Ohio Supreme Court ruling, we have already begun responding to common questions about the program restart, fees, credits, cost-sharing, and more. We revisited some of the questions that existed prior to the program’s suspension in 2013 and added a few we’ve started answering in recent...

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Beginning November 11, the City of Cleveland is changing its billing method for Northeast Ohio Regional Sewer District customers served by the Cleveland Division of Water: The combined bill is being divided into separate bills in separate envelopes. RELATED: Cleveland Water to split bills from NEORSD, hopes to clear...

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