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Our Facebook page followers saw a question we posted earlier today: Wondering how Super Bowl viewing affects water usage—would usage surge during halftime or post-game when viewers hit the restroom?—we asked a superintendent for a flow report for last Sunday. We didn’t see a game-to-flow correlation in our Westerly...

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Our monthly email blast—environotes—has been around for several years in several forms. First, it was a limited distribution print newsletter, then an email newsletter, and now a collection of the month’s social-media highlights from your Sewer District. At one time, we focused on public-officials news, then shifted to Sewer...

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Caption: “Westerly sewage treatment plant, West 58th and Lakefront, inside oflaboratory showing arrangement and equipment. View: Looking north.” A closeup of the gentleman and equipment on the right.

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There are no “normal” business hours because, well, people are doing their business at all hours of the day. Many residents may not realize our three wastewater treatment plants—Southerly in Cuyahoga Heights, and Easterly and Westerly in Cleveland—are operated by staff working around the clock to treat wastewater and...

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As part of its plan to reduce the amount raw sewage entering local waterways, the Northeast Ohio Regional Sewer District submitted its green infrastructure plan to the United States Environmental Protection Agency yesterday. The plan is a component of the Project Clean Lake consent decree signed between the...

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On January 1, 2012, the Northeast Ohio Regional Sewer District’s rates and billing structure is changing. Here is a summary to help you better understand the changes. No more minimum charge Before 2012, users were charged a for 1,000 cubic feet of water (1 MCF, or 7,480 gallons) of...

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When Wally Waterdrop posted his first tweet in 2009, we didn’t know how we might use Twitter, or Facebook, or YouTube for our customers’ benefit. Our top tweets reveal a few ways in which we hope our social media efforts made a difference. Check it out on Storify.

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