There are no “normal” business hours because, well, people are doing their business at all hours of the day. Many residents may not realize our three wastewater treatment plants—Southerly...
How are we keeping our Great Lake great and controlling costs? We take our customers’ investment in our work very seriously. Clean water protects the health and safety of...
As part of its plan to reduce the amount raw sewage entering local waterways, the Northeast Ohio Regional Sewer District submitted its green infrastructure plan to the United...
On January 1, 2012, the Northeast Ohio Regional Sewer District’s rates and billing structure is changing. Here is a summary to help you better understand the changes. No more...
Customers, construction, communication, community, what made our list of top headlines in 2011? Here’s what we posted, but let us know what you think we may have missed.
When Wally Waterdrop posted his first tweet in 2009, we didn’t know how we might use Twitter, or Facebook, or YouTube for our customers’ benefit. Our top tweets reveal...
Our Ask Us! page recently received the following email from a customer who spends several months a year out west: I spend the winter in Arizona. I shut my...
Scanned from a series of glass-plate slides from the early 1900s, this 1902 blueprint shows a schematic for a primary filter.
Photo by Getty Images courtesy bbc.co.uk Earlier this month, an Illinois water utility confirmed it was the victim of an apparent cyber attack which led to the failure of...
Call volumes to our Customer Service department are higher this week as residents are applying for and requesting details about the Sewer District’s expanded cost-saving programs. Last Thursday, the...