Posted by Jared Shepherd We’ve seen major traffic on our Stormwater FeeFinder page as customers get a preview of their 2013 charges and credit opportunities associated with our regional stormwater management program. Some callers and site visitors have asked why their properties are not showing up with a fee summary. The answer is that the property may be outside ...
Posted by Jared Shepherd 
Yesterday, we mailed our first batch of customer letters to share the latest information on our Regional Stormwater Management Program fees that will be assessed starting January 1, 2013. The personalized letters include an estimate of your property’s quarterly fee, as well as phone numbers and links with more information about the program and possible ...
Posted by Jared Shepherd 
Our @WallyWaterdrop came across this tweet from Ohio Problems @Ohio_Probs late yesterday. It’s still getting RT’d today. In typical “Only In Cleveland” fashion, even Wally had a chuckle at this, but the sewage issue caught our attention. While our work can’t improve our baseball team’s standings or locals’ dietary choices, the sewage issue is one ...
Posted by Jared Shepherd 
SUMMARY: Nearly 1.5 billion gallons of sewage receiving full or partial treatment in last 24 hours; 75-million gallon Mill Creek Tunnel filled; CSOs discharging into environment; plants partially treating bypassing flow. UPDATE 2012 11/01: WKYC visited our Southerly plant yesterday afternoon to feature the plant staff’s efforts to manage the enormous volume of flow. Here’s ...
Posted by Jared Shepherd 
A wastewater treatment plant operates 24 hours a day, seven days a week. The Northeast Ohio Regional Sewer District’s three wastewater treatment plants are prepared for Hurricane Sandy’s impacts, anticipating heavy rains throughout Wednesday and increased wastewater flow volumes 24 hours after the rain subsides. The Sewer District has increased staffing at the facilities in ...
Posted by Jared Shepherd A wastewater treatment plant operates 24 hours a day, seven days a week. The Northeast Ohio Regional Sewer District’s three wastewater treatment plants are prepared for Hurricane Sandy’s impacts, anticipating heavy rains throughout Wednesday and increased wastewater flow volumes 24 hours after the rain subsides. The Sewer District has increased staffing at the facilities in ...
Posted by Jared Shepherd 
So when a caller to the WMMS 100.7 Alan Cox Show during Wednesday drivetime reacted to the hosts’ conversation about Lake Erie’s poor beachwater quality, he rightfully touched on the Sewer District’s multi-billion-dollar program to fix some of the problems plaguing the lakefront. We heard about the call yesterday morning, and our own Jean Chapman ...
Posted by Jared Shepherd 
Villa Angela Beach in Cleveland, Ohio. Photo by Michael Uva. Updated 2012 06/27—This morning, the Natural Resources Defense Council (NRDC) held a 10:00 press conference at the Great Lakes Science Center to release its annual report on national beaches—including several in Greater Cleveland—and the Sewer District has partnered with them at the release event. You ...
Posted by Jared Shepherd 
Assistant superintendent Dan Smith speaks to a group of Sewer District summer students and co-ops from a point high atop a trickling filter at the Westerly plant in Cleveland. Think of it as a water-cycle/career-prep roadtrip. The Sewer District calls it success@work. The District recently dedicated a day to providing its summer students with insight ...
Posted by Jared Shepherd Mackenzie is the name of the huge tunnel digger that will burrow the route of the Euclid Creek Tunnel, a major piece of our Project Clean Lake efforts. Here are some of the stats about the project and the equipment. About the Euclid Creek Tunnel The Euclid Creek Tunnel is a $197 million project that ...
Posted by Jared Shepherd 
Our monthly email blast—environotes—has been around for several years in several forms. First, it was a limited distribution print newsletter, then an email newsletter, and now a collection of the month’s social-media highlights from your Sewer District. At one time, we focused on public-officials news, then shifted to Sewer District accomplishments, and most recently widened ...
Posted by Jared Shepherd 
Customers, construction, communication, community, what made our list of top headlines in 2011? Here’s what we posted, but let us know what you think we may have ...
Posted by Jared Shepherd 
Less scrolling, less searching, more sharing. That was the goal behind our recent neorsd.org homepage makeover, an in-house project to simplify our homepage content, better categorize our most popular pages, and promote the social resources our customers have come to appreciate. Customers and vendors are the site’s most frequent visitors, and some of the most ...
Posted by Jared Shepherd 
Hey, we get it. With so many sources of news, entertainment, sports, and services in your Twitter stream, Friends, and favorite Channels, one more from your local sewer utility seems unnecessary. But we’re here when you need us. This morning, our @neorsd Twitter stream came across two accounts making very similar Sewer District statements, prompted ...
Posted by Jared Shepherd 
Hundreds of residents assembled at the Middleburg Heights Community Center last night for the fifth of six public meetings to present the Sewer District’s proposed 2012-2016 rate schedule. A 15-minute presentation was followed by more than one hour of questions from the audience, many regarding Federal funding, our proposed Stormwater Management Program, Project Clean Lake, ...
Posted by Jared Shepherd The first of six public meetings to present the Sewer District’s proposed 2012-2016 rate schedule drew about 25 guests at Maple Heights Library last night. The presentation included an overview of the proposed rate changes, including a new affordability program and fee structure that address common ratepayer concerns. Read our Twitter thread (after the jump) ...
Posted by Jared Shepherd The Sewer District has two Twitter accounts, this blog, a YouTube channel, and is building a Facebook presence as well to better communicate with customers. As customers, Northeast Ohioans, or otherwise interested citizens, does a utility or service provider like us need a robust social-media presence? Do you follow, share, “Like” or RT posts from ...
Posted by Jared Shepherd 
A worker stands atop what will be the renewable energy facility building at our Southerly Wastewater Treatment Center. More ...
