Posted by Jared Shepherd Why is the Sewer District using social media? Because you are. That’s the simple answer we’ve offered before, but we recently presented these slides at a professionals networking event. It gives the past, present, and future of social media’s role in our communication efforts, and even includes a few...
Read More Posted by Jared Shepherd Here’s one birthday that’s a total crapper. Thomas J. Crapper, actually. January 13 marked the 150th birthday of plumber Thomas J. Crapper‘s invention, a one-piece pedestal for a flushing toilet that would revolutionize their operation—and sanitation in general. The Independent blogged about the birthday last week: …thanks to Thomas...
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Snow on the roads this morning makes traveling treacherous, but what’s going on below the surface? Our Sewer System Maintenance and Operation crews inspect sewers all year round, and during periods of road salting and deicing, the calcium deposits in sewers can build up quickly. In the above photo...
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As stormwater fee credit applications continue to flow in, we’ve noticed a few areas where customers have overlooked requirements in order for us to process their applications properly. If you are submitting a credit application, don’t miss these three most common oversights: [Download a Residential Stormwater Fee Credit Manual...
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If you are a customer living in Cleveland Heights or Berea, you will need to pay your 2013 stormwater bill separate from your cities’ water and sewer bills. Here’s why. As Sewer District customers in our stormwater service area, you will receive a bill for the new stormwater fee...
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As our customers begin seeing a “stormwater” line item along with their standard “sewage” charge on bills this year, we’ve been asked why a separate fee is necessary for the stormwater management program. The answer comes down to understanding the difference between sewage treatment and stormwater management. The Water...
Read More Posted by Jared Shepherd 
The news on this December 31, 2012 is focused mainly on the fiscal cliff. Whatever Congress decides tonight, it won’t have any impact on the sewer rate changes that go into effect in 2013. The second year of our five-year rate schedule kicks off tomorrow, January 1. The table...
Read More Posted by Jared Shepherd So we have survived the predictions of the apocalypse, but that doesn’t mean there aren’t important endings and beginnings to talk about. Here are just a few of our more-certain 2013 predictions as we take a moment to prophesy: Stormwater program will begin, problems will continue being addressed As...
Read More Posted by Jared Shepherd Our friends at the Rocky River Watershed Council shared this video today, something that does a nice job explaining how water flows over the surface of our land and why it matters. The points relate directly to our regional stormwater management program, too.
Read More Posted by Jared Shepherd 
A sweepstakes from a sewer district? Think of it as a h2oliday offer. We have had a great year working with the Cleveland Metroparks Zoo, Greater Cleveland Aquarium, and the Great Lakes Science Center on projects and promotions, and now we want to share their love of clean water...
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